I had the MOST pleasurable experience anyone could possibly have when having to fork out unexpected expenses due to car trouble. I was referred to D & E Auto Repair by CarMax as they were one of only 2 shops in Chico to partner with the CarMax "MaxCare" warranty. This just meant that anything that my warranty covered could be repaired here at no cost to me, aside from my $100 deductible. And the parts/maintenance that was not included in my warranty (battery/Spark Plugs) was fairly priced. D & E Auto Repair is newly owned by Aaron, who was EXTREMELY polite, has tip-top customer service skills and is a knowledgeable young mechanic! Thanks Aaron!