Welcome to D & E Auto Repair
D&E Auto Repair’s Mission Statement: Where we treat our customers like family because to us, they are. That’s why we provide services that will help extend the lifetime of your vehicle, help avoid costly repairs, and ultimately leave the shop a more safer and reliable vehicle.
D&E Auto Code of Ethics:
- Excellence. Always strive for excellence in everything we do
- Commitment. Commitment to our customers. Remember, without them, there is no us
- Accountability. Don’t be afraid to take responsibility for a problem. Sometimes admitting fault and apologizing allows us to find a solution quicker
- Quality. Provide quality work. When people think of our name within our community, One of the first thoughts should be the quality of work offered.
- Honesty. We spend as much time with one another as we do at home with our families. Honesty builds trust and therefore is a great foundation for any relationship. Let’s keep ours honest and long-lasting.
Welcome to D&E Auto Repair! We're your dependable, one-stop-shop for auto repair and service in the Chico area. Our ASE-Certified auto mechanics are ready to assist you with the smallest service to complicated rebuilds with friendly service that you can trust, time and time again. Our goal is to extend the life of your vehicle and to form a life-long relationship with you as our customer, and we'll work hard to make sure you get our best, every time. We love working on your car and solving the mysteries that come with it, and we stand behind the quality of our work with a NAPA 3-year/36,000-mile warranty.
We have very high standards for our team - even our service consultant is ASE-Certified - in order to provide our customers with the best possible service to you. D&E Auto Repair utilizes factory-level, state-of-the-art diagnostic tools, and technology to ensure that we can get to the bottom of your vehicle's issues and repair them all correctly, returning your car safely to Chico streets. Every service we perform comes with a digital vehicle inspection, where we investigate your car and document all of the issues we find (both short-term and long-term) that your vehicle will need to face in the coming year. This is the cornerstone of preventative maintenance: we help you make priority decisions about how to service your car to extend its life without pressuring you to act on things that can wait.
At D&E Auto Repair, we're firm believers in the value that make up our Code of Ethics: Excellence in the work we perform, Commitment in the promises we make, Accountability for any errors we make along the way, Quality in the execution of our tasks, and above all else, Honesty in what we say and how we conduct our business. We want to form the kind of friendships that keep our customers coming back, again and again, for generations to come, treating your vehicle with care and making sure that you and your family have a safe car on the road. Take it from this Five-Star testimonial from one of our customers:
“Aaron, the owner of D&E Auto Repair, is a great and honest auto mechanic and very knowledgeable. I had taken my 2009 Dodge Ram into him with an electrical problem. He determined it was a relay for the intake heater. He took care of that and did my brakes. A few weeks later, I noticed the voltage gauge was fluctuating, so Aaron did the diagnostics on it, and came to the conclusion that it was my alternator… but upon further examination, it turned out not to be. Aaron pulled out the new alternator, put back in the old one, and didn’t charge me at all for the auto repair. if you need a solid auto mechanic, you need to go see Aaron at D&E Auto.” -- Donald W.
When you suspect your vehicle may need a repair, we want you to put your family's safety over the concerns about how to pay the bill and make an appointment with D&E Auto Repair immediately. Don’t take a risk on Chico streets. We can work something out; it's more important that you drive safe. If you're ready to put your vehicle and your family's safety in our capable hands. You are a part of the family at D&E Auto Repair in Chico. We’re located at 3328 Esplanade St., Chico, CA 95973.