As a Mechanic in the field for almost 22 years rarely am I impressed by a shop or a shops owner. Aaron the (owner of the shop), Kirsten the friendly face at the counter, and the skilled technicians Estabon and Anthony have left a lasting mark on me ! The quality of work is of the highest caliber and not only that , the quality assurance that is standard operating procedure makes sure that all repairs are done right and that the customer is informed on every aspect of their vehicle. The multi-point inspections aren’t for up-selling they are to make sure every aspect of your vehicle is safe for use and that you know about it. The software they use allows customers to see pictures of what’s wrong instead of just trusting the techs opinion , and their text based customer service makes auto repairs as easy as ordering dinner. As a Chico native you have a lot of choices when it comes to choosing a repair shop , but take it from someone in the industry and the many , many 5 star reviews , D & E is the place for me !!
Wow! What a wonderful review! Thank you so much for the kind words about our auto repair team. You rock! :-)
- D&E Auto Repair